Description
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FAQ
q1. what we can do ?
a1. product design and development, manufacturing.
q2.are you a manufacturer or trading company ?
a2. yes, we are 10 years experience smart houseware appliances product manufacturer.
we have our own r&d team and engineers, with good quality, competitive price and good after-sale service.
q3. may i have samples?
a3. yes, of course. sample cost can be refunded if you place formal orders in the future. you just need to tell me consignees
contact information and courier account number. if you dont have a courier account, we ll calculate for you, freight prepaid.
q4. can i use our own designed package?
a4. yes, color, logo and packaging style of product are customized.
q5.can you change the function or change outward appearance for me?
a5. yes, of course. if you can provide us detailed specification or drawing to us.
q6. is trial order acceptable?
a6.yes. a trial order with lower moq is always accepted for quality and market evaluation.
q7. whens your delivery time?
a7. generally, 1-3 working days for existing samples, within 30 days for mass production.
q8. how can i pay?
a8.trade assurance, bank transfer tit, l/c, western union, moneygram etc are acceptable.
q9. what is the warranty period?
a9.12 months.
q10. what is your general failure rate?
a10. lower than 0.3%.
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